Welcome to Scrap Happens! By using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully before proceeding. If you do not agree with these terms, you may not use our services or website.

1. Services Provided

Scrap Happens offers junk removal services for residential, commercial, and construction projects. Our services are provided as described on our website, and any specific terms related to a particular service will be agreed upon at the time of booking.

2. Booking and Payment

Booking: Customers can schedule services via our website, phone, or email. A confirmation will be provided once the booking is finalized.

Pricing: Prices for services will be discussed and agreed upon before the job begins. Any additional costs due to unforeseen circumstances will be communicated and require customer approval.

Payment: Payment is due upon completion of the service unless otherwise agreed in writing. We accept cash, credit cards, and other approved payment methods.

3. Cancellations and Rescheduling

Cancellations: Customers must notify us at least 24 hours in advance to cancel or reschedule a booking. Late cancellations may incur a fee.Rescheduling: We will make every effort to accommodate rescheduling requests based on our availability.

4. Use of Personal Information

Your personal information is collected and used in accordance with our [Privacy Policy](link to privacy policy). By using our services, you consent to the collection and use of your information as outlined in that policy.

5. Customer Responsibilities

Access: Customers must provide clear and safe access to the location where junk removal services will be performed.

Accuracy: Customers are responsible for providing accurate details about the type and volume of items to be removed. Additional charges may apply if the actual load exceeds the initial estimate.

Prohibited Items: Hazardous materials, such as chemicals, explosives, and biohazardous waste, will not be accepted.

6. Liability and Limitations

Property Damage: Scrap Happens takes care to avoid property damage during service. However, we are not liable for damages caused by pre-existing conditions or obstructions on the property.Service Limits: Scrap Happens reserves the right to refuse service if the situation poses a risk to our team or equipment.

7. Dispute Resolution

In the event of a dispute, we encourage customers to contact us directly to resolve the issue amicably. If necessary, disputes may be settled through mediation or other legal means.

8. Modifications to Terms

Scrap Happens reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting to our website, and continued use of our services constitutes acceptance of the revised terms.

9. Governing Law

These Terms and Conditions are governed by the laws of British Columbia, Canada. Any disputes arising under these terms shall be resolved in the courts of British Columbia, Canada.

Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us:

Scrap Happens

Email: [email protected]

Phone: (778) 900-7616